Premier Cruise Group was in June 2017 by leading experts in the tourism industry in Hanoi and Ha Long Bay. The founders are highly experienced individuals with 20 years of working in the Hospitality industry and are those who hold the highest positions of the Hanoi Old Quarter Tourism Association and Ha Long Bay Cruise Association.
Premier Cruise Group with large investment capital has been approved by the Vietnamese government. With a project of 10 luxury 5-star or higher overnight cruise ships, Premier Cruise Group plans to build new cruises for many years, ensuring that each year there will be 1 to 2 new cruises put into operation, which implies there will always be new products with outstanding improvements. The cruises will be categorized into different style groups and each cruise has a special design attached to various Vietnamese cultures and combined with European luxury but always immerse in nature with maximum open space. The company headquarters is located in the centre of Hanoi Old Quarter and the waiting lounge is located on Tuan Chau Island – Ha Long Bay. These are very convenient locations for picking up and contacting customers.

With the orientation of diversifying products to best serve different types of customers, Premier Cruise Group has designed completely different cruise models:
Classic luxury Vietnamese cruise.
Modern luxury international cruise.
Style of design:
Infused with local cultures combined with luxury, comfort and modernity.
Natural and environmentally friendly materials.
Maximum open space to immerse in nature.
The spaces on the cruise have the following required key standards:
Spacious and various suites
Full ocean view.
Private balcony.
2 standing and lying bathtubs
The bow’s cruise restaurant with a panorama view heading forward.
The largest sundeck area in the bay.
Mini pool with 4-season Jacuzzi.
Sattelite TV channel.
Meals:
Diverse meals including set menus and buffets and are alternated.
Vietnamese, Asian and European dishes are changed to avoid duplication.
Meet dietary requirements for vegetarians, children…
Free drinking water (filtered water) throughout the entire journey and meals.
Safety equipments:
Fully equipped with marine and fire fighting & prevention equipment according to international standards.
Activities:
The itineraries are also specifically and differently planned to explore more unspoiled and less touristic areas.
Customer service:
Service available 24/24.
Always listen and handle all requests as well as problems from customers.
Dedicated to ensuring 100% satisfaction from customers.

With the most important desire is that the customers are always satisfied at the highest level and at the same time develop the Vietnamese tourism industry in general and the cruise industry in particular, our goal is to be the largest cruise group in Vietnam and offer the best service in Vietnam (5 stars & above) with a reasonable price and corresponding to the value that customer pay. This not only brings our guest the best and most economical experiences but also makes customers always satisfied and happy with the trip.

With a lot of efforts, we have achieved a lot of success and have been recognized and awarded by customers as well as organizations such as:
Tripadvisor.com Awards – Traveler’s Choice.
Booking.com Awards – Traveler’s Review Awards.
Agoda.com Awards – Guest Review Awards.
Expedia.com Awards – Guest Review Awards.
Viator.com Awards – Winner Experience Awards.
In addition, there are many other awards and honours… and we always strive to achieve every day

With the desire to develop strongly but sustainably, emphasizing on luxury products and services. We are always committed and will strive every day:
Sell the right products introduced to customers.
Serve wholeheartedly from the heart 24/24.
Response to all customer requests.
Support customers including requests beside the services customers order.
Inspire customers, and ensure customers are 100% satisfied with the trip.
Contribute a portion of profits to environmental protection and charity funds.

Organizing the entire itinerary of a cruise excursion requires the work of a large number of employees. They work day and night to provide the greatest services to their customers, ensuring their happiness. As a machine that operates synchronously and smoothly, the staffs of Premium Cruise Group are well-trained and professional but also friendly. All are here and we are always ready to take care of our guests with the utmost care and with all our hearts.